21 Best Pieces of Business Advice from the Women at Universal Music

Receiving expert advice can change the trajectory and overall success of your career. Last week I had the pleasure of coaching a powerful group of professional women at Universal Music. During our time together, they shared the best pieces of…

Say what you mean, but don't say it mean.

The Essence of Tact: Did I say that out loud?

Gretchen Hydo

Have you ever found yourself in a situation where someone was upset by something you said? Your defense may have been, “Well it’s true.” Even if it was, you probably could have delivered the same message in a gentler way.…

4 Tips to Build Trust in the Workplace

Gretchen Hydo

Trust, it’s the glue that keeps us together. It creates transparency, thriving teams, and a solid foundation in relationships. Lack of trust, breeds’ resentment, creates fear and keeps us apart. A recent story in USA Today cited that Americans are…

Photo of two people avoiding a difficult conversation.

Navigating Challenging Conversations in the Workplace

Gretchen Hydo

Navigating challenging conversations can be downright anxiety provoking. The thinking that takes place before the actual conversation is usually much worse than the conversation itself. Employees spend a lot of time worrying about what to say, how the other person…

Quote: "Your ego is not your amigo" -- painted on a brick wall.

Communication: Your ego is not your amigo

Gretchen Hydo

You’ve heard the saying; there are no stupid questions. If that’s true, why is it so hard for people to ask? As a coach, I work with my clients to help them navigate challenging conversations. One of the biggest obstacles…

photo of woman rolling her eyes at person speaking with her.

Communication: It’s All About Fixing Your Face

Gretchen Hydo

Communication is all about connecting. Have you ever been in a situation where you found yourself saying, “That’s not what I meant,” or, “Things come out wrong through email.” Communication is the process of sharing information, thoughts, and feelings between…