From Catch-Up to Coaching: How to Make “The Turn” in Reconnection Calls

Two women sitting together, drinking coffee and laughing.

Let’s talk about reconnection calls.

Most coaches dread them—because they’re stuck in the same tired loop:

Small talk. Career updates. Maybe a hopeful “Let me know if you think of anyone who needs coaching.”

And then… crickets.

Here’s the truth: reconnection calls only feel awkward when you stay surface-level.

But when you know how to shift the energy—when you know how to make the turn—they become one of the most powerful tools in your business.

The Problem: You’re Showing Up Social, Not Professional

Reconnection calls often stay in “friendly catch-up” mode because coaches are afraid to shift into their professional identity.

You default to being polite, likable, and easy. But your value doesn’t come from being nice. It comes from being bold, curious, and present.

So here’s what to do:

Step One: Start as a Human—But Listen Like a Coach

Ask about their life. Their work. What’s new.

But listen deeply. Reflect back what you’re hearing—especially the tone, the patterns, the quiet tension underneath their words.

Are they in a transition?

Are they tolerating something they’re ready to outgrow?

Do you sense a desire for more, even if they’re not saying it directly?

This is where you make the turn.

Step Two: Ask Coaching Questions That Shift the Energy

Try saying:

“It’s been really great catching up. I’ve been hearing a few things underneath what you’ve shared, and I’m curious…”

Then drop one of these open-ended, high-impact questions:

  • “If you could wave a magic wand, what would you create right now?”
  • “What’s motivating you these days—stability, purpose, family?”
  • “Do you like what you’re doing?”
  • “What comes next for you?”

These questions shift the conversation from casual to conscious. From friendly to focused.

That’s the turn.

Step Three: Reflect. Name It. Offer Help.

When you spot a pivotal moment—name it.

“You’ve mentioned a few things that sound like they’re weighing on you. I wonder… could you use some help with that?”

You’re not selling. You’re offering service—coaching.

Try this:

“I know today was just about reconnecting, but I heard you say [reflect]. I was actually just working with a client on something similar, and I thought—it might be helpful to spend an hour together and explore this more deeply. Would that support you right now?”

This is the second turn.

From coaching conversation → to coaching offer.

Why This Works

Because people are hungry for depth.

They don’t want another chat. They want to feel seen.

And you, as a coach, know how to do that better than almost anyone.

You don’t need to wait for referrals.

You don’t need to dance around the coaching conversation.

You can be direct, curious, and deeply generous—with skill.

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This Month’s Coaching Exercise

✔️Make a list of 5 people you’ve been meaning to reconnect with.

✔️Set up calls—not to “pitch,” but to listen.

✔️Practice the turn.

✔️Make the offer.

Remember: you’re not imposing.

You’re serving.

And when you show up in your full power, people feel it.

Reconnection calls aren’t a nuisance.

They’re client creation in disguise.

But only if you’re willing to go first—to be bold enough to make the turn.

You’ve got this. ACT on it.

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